From Manual Chaos to Scalable Efficiency all in a Single Platform
Edison & Day replaced a brittle Magento patchwork with a powerful new internal system and customer portal – built for scale, speed, and precision. Manual tasks vanished. Order setup dropped from 20 minutes to 2 clicks.
Fast Gains Put Clients First
Faster order processing
Reduced a 20-minute task to 2 clicks, freeing teams to focus on service, not admin.
Easier procurement for clients
Customer portals simplified ordering and improved the client experience end-to-end.
System-wide reliability
Moved from unstable plugins to a single platform, cutting outages and improving uptime.
The Problem:
Unstable Platform and Manual Friction
Edison & Day relied on a Magento platform overloaded with fragile add-ons, making updates difficult and pricing setup unreliable. The system frequently failed – hurting client experience and internal confidence.
This patchwork approach created time drain, client frustration, and risk exposure. Manual input slowed operations and left room for error, limiting growth and scaling potential.
"Our old platform was unreliable and difficult to use, for us and more importantly, our customers.”
From E-Commerce Add-On to End-to-End Platform
What began as a portal brief became a full operational transformation. Yammayap delivered a new, centralised system housing product management, bespoke portals, and automated order processing. Key workflows, once spreadsheet-based, were built into the system, streamlining tasks and dramatically reducing time and error. The result: a future-ready platform enabling scale and deeper customer support.
Two-click ordering
Replaced 20-min task with automation, freeing teams and reducing error.
Bespoke portals
Client-specific access enhanced service and personalisation.
Internal system overhaul
Removed fragmented Excel processes to centralise control.
Smarter workflows
Simplified order setup and scheme management.
Futureproof build
Scalable foundation supports growth and integration.
Faster client delivery
Streamlined processes help maintain market-leading speed.
“It totally changed the efficiencies of how customers can order - and how we work internally.”
Why It Worked:
Human-Led Discovery, Long-Term Thinking
We didn’t just respond to a brief – we reframed it. Through careful discovery, we uncovered deeper operational issues and expanded the solution from portals to a full internal platform. We listened, challenged, and clarified until the real need surfaced.
Guided by “humans over tech, clarity before code,” our team translated complexity into intuitive workflows and built for the future – not just today. Our partnership-first approach made Edison & Day rethink what’s possible.
“They're not just developers - they're problem-solvers who understand where you're trying to go.”
Smarter Systems = Happier Teams + Better Client Experience
A once-frustrating ordering system is now intuitive and scalable – transforming operations and enabling client-first service.
Fragmented add-ons = Centralised platform
Swapped plugin chaos for one seamless system that’s easier to manage and scale.
Manual Excel tasks = Integrated workflows
Eliminated spreadsheets with built-in tools that streamline every step.
Order delays = Two-click processing
What took 20 minutes now takes seconds - orders fly through.
Short-term fixes = Future-ready system
No more patching problems - built to grow with the business.
More from our clients
See what bespoke software can do when you solve the real problem first.
“Yammayap know our business better than we do. They’ve helped us with our revenue and generated more quotes more efficiently, with fewer mistakes. What's been achieved is revolutionary”
Ben Hart • Managing Director • Vinyl Solutions
“It’s transformed how we run the business. We’ve gone from firefighting with spreadsheets to managing in real-time - with visibility, control, and confidence.”
Steve Leighton • Airports Director • Think Research
"Yammayap are a great bunch, they’re friendly and work well with our team, they ask the right questions and immerse themselves in our business. I wouldn’t work with anyone else"
Gez Hixson • Chief Operating Officer • Outpost VFXBring your quoting chaos. We’ll help you simplify it.
We’ll come ready to listen, map out how quoting really happens in your business, and help you find the next step toward faster, better quotes.
